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FAQ

Find answers to the most Frequently Asked Questions (FAQ) about Permanent Outdoor Lights by GlowStone Lighting. If you have other questions please, reach out to us via email or phone (see contact details in the bottom of this page).

Facing any technical issues? Visit our Support page.

Product

…In a word, “Quality”.

GlowStone Lighting is the only company in Canada that:

  • solder and heat shrink connections together
  • offer lights with a temperature rating of up to -55°C (-67°F)
  • offer lights with a waterproof rating IP68
  • offer lights with a fireproof rating V-0

Highest Quality Lights, Highest Quality Install. Learn more about quality difference in this article

  • These LED Chips are rated for a 50,000 Lumen Hour lifespan.
  • Our expectation is 15-20 years with normal use. (5 or 6 hours a day)

Each bulb uses only 0.72 watts at full brightness. This means that 100 lights, at full power & brightness, uses less energy than a single 75 watt bulb.

Installation

We custom make an aluminum track perfectly matching your soffit & fascia, we punch the holes so that every aspect of your install is customized to the style & needs of your home.

No, the system plugs into an existing outlet.

Warranty

We offer a 3 year warranty for the Consumer Grade and 10 year warranty for Professional Grade, but with the quality of our product and the best-in-class installation practices you probably would not even need it. 

To make sure you have the best experience we offer a free annual check-ins. 

Basically, it means that one of our friendly and professional installers will visit you once a year for free just to answer any potential questions. 

Family enjoying their lights

Get your quote today

Love coming home all year long